Account and data controls

Delete your Qelumi account

This permanently removes your authentication account and Qelumi-controlled personal learning data. Account deletion cannot be undone.

What deletion removes

Account and profile

Your Firebase authentication account, Qelumi username and profile mapping.

Private learning data

History, saved examples, lists, recall schedules, weak-word state, mistakes, game results and learning sessions.

Saved Language Lab data

Saved transcripts, text translations, Context Lens items, grammar/writing reviews, read-aloud items and conversation sessions.

Identifiable service records

Qelumi-controlled feedback, search-audit, background-job and identifiable performance records linked to your user ID.

Important: shared dictionary entries do not contain your identity and may remain. Aggregated statistics and limited security/legal records may also remain. A conversation that another participant saved to their own account is their copy and is not deleted from that person’s private data.

Delete online now

Sign in to the account you want to delete. For security, deletion requires a recent sign-in. Qelumi never receives your password—the sign-in fields are handled by Firebase Authentication.

Checking your Qelumi sign-in…

Other deletion options

Delete inside the app

  1. Open Qelumi and sign in.
  2. Open Settings.
  3. Press Delete Account.
  4. Confirm the permanent deletion.
Open Qelumi Settings

Cannot access the account?

Email support@qelumi.com from the address registered to the Qelumi account. Include “Account deletion request” in the subject. We will need to verify ownership before deleting data.

Prepare deletion email